Locate the current search head captain and use it as the target when running the splunk apply shcluster-bundle.Step 1: Confirm the cluster is in a healthy stateĬonfirm that the cluster is in a healthy state before you begin the upgrade: ITSI supports upgrades from up to three versions prior.For more information, see Python 3 migration with ITSI. If upgrading to a Python 3 release of Splunk (version 8.x), you must upgrade IT Service Intelligence and all other apps before upgrading Splunk Enterprise.Problems with network connectivity during an shcluster bundle push of a new version of ITSI may leave ITSI in an inconsistent state and require further steps to resolve. Ensure stable and optimal connectivity between the deployer and search head cluster members, such as minimal network latency, no dropped packets, and so on.Before you upgrade ITSI, you must perform all prerequisite steps specified in Before you upgrade IT Service Intelligence. Upgrade IT Service Intelligence in a search head cluster environmentĪfter you deploy a new ITSI version to cluster members or in a distributed environment, you must also upgrade your indexers and ITSI license components.
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